@stephenwarrick88 sorry about that. Sounds like the agent on the phone was suggesting that you reach out here in case other customers have encountered the same issue.
Unfortunately, that error message doesn't tell us much. Our first guess is that it's likely an issue with the app being unable to properly reach your system to pull the settings from it. We'll be having a Specialist reach out to investigate further with you!
davey_d
Community Admin
•
4.3K Messages
2 years ago
Unfortunately, that error message doesn't tell us much. Our first guess is that it's likely an issue with the app being unable to properly reach your system to pull the settings from it. We'll be having a Specialist reach out to investigate further with you!
- Johnny M.
SimpliSafe Home Security
0
0
whoaru99
1.3K Messages
2 years ago
0
0