‎Window magnets | SimpliSafe Support Home
 
danrozett's profile

Monday, November 7th, 2022 2:43 AM

Window magnets

How do I purchase extra magnets to put on a window so you can sleep with the window slightly open?

Community Admin

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5.2K Messages

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20 Points

1 year ago

Hi @danrozett,

 

Extra Magnets and all accessories can be found here.

9 Messages

@davey_d​ 

Thanks . I didn’t want to purchase the entire sensor, just the magnet strip so that I can open the window at a second level but still be able to arm the system. 
is that possible.

Dan

5 Messages

Same! I don't want a bunch of sensors that I don't need floating around the house. I just need the magnets.

Community Admin

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5.2K Messages

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20 Points

@danrozett​ apologies. I see that the Extra Magnet is currently not up on our website as an individual item. But our Sales team should be able to put the order in for you!

5 Messages

@davey_d​  Any plans for the company to have that item put up on the site? Ordering items over the phone isn't really conducive to time management. I imagine not many customers enjoy calling customer service in general. Especially not to buy a mystery item that had to be inquired about to learn of it's existence. 

Community Admin

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5.2K Messages

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20 Points

It was actually on the site as a separate item, previously. I made the error of assuming it still was. It's certainly possible, and I'll forward your suggestion to our ecommerce team.

1 year ago

Any updates on putting the Magnets back on the site?

Community Admin

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5.2K Messages

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20 Points

@bobsgrandsport​ no updates yet, but as danrozett mentions, you can order them from our Support team.

9 Messages

1 year ago

I ordered them through customer service. 

5 Messages

@danrozett​ Can you tell us how long it took and if they cost any less than buying the whole thing with both pieces online?

4 Messages

1 year ago

I decided to just buy some small magnets and double sided tape them on the window sash.  Just be sure you get small bar magnets, with N/S on both ends.  Many flat "refrigerator" type magnets are magnetized N/S across their face, and won't work.  K&J Magnetics sells #'s B228-N52 and B22X0 that both worked.

5 Messages

@LarryB34695​ wow thank you!

1 Message

1 year ago

It would help if you listed magnet dimensions as well.  What is the size of the thinner magnet?  I have casement windows with screens and it is a really tight fit. 

Community Admin

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70 Messages

Hi @tessiergeo!

 

The regular magnet's dimensions are 0.5” W x 1.5” H x 0.62” L. The smaller "Slim" magnet's dimensions are 0.39" W X 1.10" H x 0.20" L. 

1 Message

3 months ago

Just chiming in that I want the same thing (two magnets per window, so that I can have a secure-closed and a secure-slightly-open position).  I tried ordering through the support line when I purchased my new system, but what I was sent were just the magnet supports, not the actual magnets themselves (I guess I could move the magnet each time, but not really what I am going for...)

Given the entire entry sensor is only $14.99, it seems stand-alone magnets should be an easy task. Even having two SKUs (a single magnet SKU, and a dual-magnet SKU) shouldn't be too challenging. I imagine it is a *very* common installation style.


1 Message

2 months ago

I think SimpliSafe could care less about us looking for thin magnets. I spoke to a guy this morning in customer service pretty much said oh well don’t use our system.  Horrible customer service and I have not even received my new system yet and being treated horribly.  On to another company.   

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