‎What's the difference between motion sensors with part number MS3 and MOS301? | SimpliSafe Support Home
 
worthing's profile
Advocate

Advocate

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Friday, November 4th, 2022 4:52 AM

What's the difference between motion sensors with part number MS3 and MOS301?

It appears that there are two part numbers for motion sensors for the current generation - the MS3 which is the orange and brown cardboard box and the MOS301 which appears to be a sealed black and white box. Is this just a difference in packaging (direct from vendor vs. retail) or are there differences in the product?

Accepted Solution

Official Solution

Community Admin

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2.4K Messages

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1 year ago

Hi @worthing,

You're right - the different SKU numbers are just a difference in packaging, not product. Motion Sensors with the MS3 SKU are sold internally, while the MOS301 SKU is sold by our retailers. 

Advocate

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679 Messages

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10 Points

1 year ago

Bump. It's been almost a week and the forums aren't this busy y'all. Can someone please give me an answer to what I assume is an easy question for y'all to answer? :)

Advocate

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679 Messages

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10 Points

1 year ago

Bumping again. Will bump again in another 2 months when needed.

Advocate

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679 Messages

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10 Points

1 year ago

1 Message

5 months ago

How Can I Tell What Motion Sensor I Need ?

I Tryed To Buy Another Sensor From Amazon But It Did Not Work.

I Have A Gen 3 System ( I Think ) I Bought It September 2022.

Any Help Would Be Great.

Thanks,

Joe

Captain

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5.7K Messages

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120 Points

@joerusswws​ Pickup the phone and call SS support for assistance.

Community Admin

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2.4K Messages

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@joerusswws​ If you visit this page on our website, you will be able to purchase a Motion Sensor for your Gen 3 system. And as Captain11 mentioned, our Support team is also here to help with your orders.

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