‎What's the difference between motion sensors with part number MS3 and MOS301? | SimpliSafe Support Home
 
worthing's profile

Friday, November 4th, 2022 4:52 AM

What's the difference between motion sensors with part number MS3 and MOS301?

It appears that there are two part numbers for motion sensors for the current generation - the MS3 which is the orange and brown cardboard box and the MOS301 which appears to be a sealed black and white box. Is this just a difference in packaging (direct from vendor vs. retail) or are there differences in the product?

Accepted Solution

Official Response

Community Admin

 • 

2.9K Messages

1 year ago

Hi @worthing,

You're right - the different SKU numbers are just a difference in packaging, not product. Motion Sensors with the MS3 SKU are sold internally, while the MOS301 SKU is sold by our retailers. 

697 Messages

2 years ago

Bump. It's been almost a week and the forums aren't this busy y'all. Can someone please give me an answer to what I assume is an easy question for y'all to answer? :)

697 Messages

1 year ago

Bumping again. Will bump again in another 2 months when needed.

697 Messages

1 year ago

1 Message

9 months ago

How Can I Tell What Motion Sensor I Need ?

I Tryed To Buy Another Sensor From Amazon But It Did Not Work.

I Have A Gen 3 System ( I Think ) I Bought It September 2022.

Any Help Would Be Great.

Thanks,

Joe

Captain

 • 

5.9K Messages

@joerusswws​ Pickup the phone and call SS support for assistance.

Community Admin

 • 

2.9K Messages

@joerusswws​ If you visit this page on our website, you will be able to purchase a Motion Sensor for your Gen 3 system. And as Captain11 mentioned, our Support team is also here to help with your orders.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.