3 Messages
Motion Sensors not working in home mode
hi
just purchased and have set everything up and each motion sensor works when i test them but when i then turn the alarm on and walk about in front of them they don't trigger the alarm, even when i wave my hand in front of them. sometimes they eventually go off after about a minute or so but this seems a ridiculously long wait time. i've tried deleting them and re-adding them but it makes no difference. in contrast i can see my 20 year old alarm's motion sensors flashing immediately when i step into the rooms but the SS ones do nothing.
Note i have set them to alert in Home Mode as i want to use Home Mode at night downstairs while we are asleep, so i am turning the alarm into Home mode to do this testing. any ideas?
(Have to say i'm very disappointed that I can't view activity etc via the app but that's a different matter - bad first impression tho folks)
thanks
just purchased and have set everything up and each motion sensor works when i test them but when i then turn the alarm on and walk about in front of them they don't trigger the alarm, even when i wave my hand in front of them. sometimes they eventually go off after about a minute or so but this seems a ridiculously long wait time. i've tried deleting them and re-adding them but it makes no difference. in contrast i can see my 20 year old alarm's motion sensors flashing immediately when i step into the rooms but the SS ones do nothing.
Note i have set them to alert in Home Mode as i want to use Home Mode at night downstairs while we are asleep, so i am turning the alarm into Home mode to do this testing. any ideas?
(Have to say i'm very disappointed that I can't view activity etc via the app but that's a different matter - bad first impression tho folks)
thanks
