335 Messages
Motion sensor set off my alarm this morning
I have now had this system for going on four years. In all of that time, I haven't done anything other than adding more sensors and it's been a few years since I did that. The only false alarm I have had is an entry sensor falling off of a window in the basement a couple of years ago This morning the motion sensor in my home office went off for absolutely no reason. I have a keypad in my bedroom and was able to shut it off before I got a call but it is a little panic inducing to look at the notification and see that it was a motion sensor that went off.
I have no idea what could have caused this. I have no pets. None of the equipment in my office has changed in forever. Does this mean that it is starting to fail?
I set the motion sensor to Secret Alert so that I can watch it. And I ordered a glass break sensor to put up in the office. I already have entry sensors on both windows and the only reason I had the motion sensor was to catch someone who broke a window to get in or someone who managed to get in to the house through some other point and went to the office to steal something. It's sad that I had to buy a different sensor to keep secure.
davey_d
Community Admin
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4.3K Messages
6 months ago
@usmaak ,
I know you're a SimpliSafe veteran, so I'm glad to you're already on the right track for troubleshooting - including setting that sensor to Secret Alert. For anyone else reading, that sets the sensor so that when it's triggered, it will only send a Push notification, and won't generate an alarm. It's a great idea for troubleshooting false alarms.
I definitely would not jump to saying that you're having a system-wide issue, and start with troubleshooting just that one sensor. You were saying this sensor hasn't been moved in a while? You'll want to observe what is within view of that sensor - anything that generates heat, especially if it can move around, could be a possible trigger. It could even be a bug, if it can get up close enough, and if it was hot enough in contrast with the rest of the room.
But I would also say that it's not at all a bad thing to add even more layers of protection. That Glassbreak Sensor can only help with making your home more secure!
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usmaak
335 Messages
6 months ago
My office has not changed one bit in the eight years I have been here. I have two computers, four monitors, a printer, and some networking equipment. It’s been the exact same equipment in the exact same places the entire time. And like I said, no pets.
I am not inclined to do much troubleshooting of this issue. I am likely one more instance of being woken out of a sound sleep by an alarm blaring from a full on heart attack. I am much more likely to throw that motion sensor in the trash and just rely on the entry and glass break sensors.
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