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Motion detector triggered when not even activated
This morning our base alarm went off at 5:55 am. I checked and saw that the front door was open (most likely it was left unlocked and the wind blew it open). I reviewed the logs and saw the following:
5:55 am - Entry Delay triggered (Front Door Entry Sensor)
5:55 am - Alarm Triggered (Front Door Entry Sensor)
5:56 am - Alarm Triggered (Motion Sensor)
5:56 am - Alarm Triggered (Front Door Entry Sensor)
Our system was set in Home mode and the way we have it set is that the Motion Sensor is only supposed to be triggered in Away mode.
Anyone have any thoughts why our Motion Sensor triggered even though it was not even activated since it was in Home mode, not Away? Does the Motion Sensor automatically turn on once an alarm is triggered? If so that would make sense because I walked by the motion sensor.
Overall, I am stumped!
davey_d
Community Admin
•
5.6K Messages
2 years ago
Hi wh84,
Apologies for the confusion. To clarify, when you disable a Motion Sensor, that means it will not be able to initiate an alarm event.
However, when an alarm event is already in progress, all Motion Sensors will activate, so you'll be able to tell if someone is actually at the location, or maybe even where they are in the home - rather than just a false alarm.
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lance843
983 Messages
9 months ago
I would think about getting the new smart alarm camera, it's kinda like the regular indoor simplicam but it has a built-in motion detection in it and during an alarm live agents can intervene. I have one in the living room and one in dining room and it pretty much can see everything but hallway and bedrooms but I have a motion sensor in all bedrooms but did away with them in the rest of home due to the new camera that has the motion built-in. So if someone breaks in and walks in the path of the camera it will ack like a motion sensor and set off the alarm, ypu of course can change how it acts In the app. I love the new live agent cameras.
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