3 Messages
Glass break sensor error
Replaced glass break sensor batteries twice and still getting error glass break sensor battery low. Checked voltmeter and got 3 volts. Any ideas?
3 Messages
Replaced glass break sensor batteries twice and still getting error glass break sensor battery low. Checked voltmeter and got 3 volts. Any ideas?
emily_s
Community Admin
•
320 Messages
2 months ago
Hi @scuba_doo,
Do you know which version of firmware your Base Station is running? You can check from the Keypad under Menu > System Settings > Diagnostics.
There’s an older version of the firmware with a known bug where the Base Station might interpret some signals incorrectly and give off a “Low Battery” notification when that is not the case.
If your Base Station’s firmware is up to date, the only other thing we could do is provide a replacement. If you contact our Support team, they can help with that.
0
0
scuba_doo
3 Messages
2 months ago
I have version 2.10.6 loader 1.0.0.
1
0
lance843
Advocate
•
751 Messages
2 months ago
Have you tried deleting it from the system then re adding? It worked for me not to long ago
2
0