‎False alarm !! No information on app for reason of trigger | SimpliSafe Support Home
 
kanchantsachin's profile

Monday, February 13th, 2023 6:12 AM

False alarm !! No information on app for reason of trigger

Had alarm triggered around 12:15am today,  on app it did not show why it triggerred evwn in timeline.

On checking all around found to be false alarm.

Strange is reason unknown? Can simplisafe team help with cause?

Community Admin

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3.3K Messages

2 years ago

Hi @kanchantsachin, 

This is certainly strange, especially since the timeline doesn't show what was triggered. I recommend reaching out to our Support team - they will be able to look into your account for some in-depth troubleshooting! 

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