‎Entry Sensor Not Responding message, but the sensor itself is still functioning | SimpliSafe Support Home
 
djaucutt's profile

Tuesday, January 17th, 2023 10:02 PM

Entry Sensor Not Responding message, but the sensor itself is still functioning

Entry Sensor blinks 3 times when I press test button.  Base Station says entry sensor is not responding. What now?

This post was created from this comment on different post

Community Admin

 • 

3.1K Messages

2 years ago

Hi @djaucutt​,

There are a couple ways to troubleshoot this. One solution could be that the battery in your sensor needs to be replaced. If that doesn’t solve this problem, your sensor might be too far away from your Base Station. You can find detailed steps on determining if your sensor is too far away here.

Please let me know if these solutions work for you or not!

 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.