8 Messages
CO2 detectors
I bought several carbon dioxide detectors with my original simplisafe system. They of course, we’re garbage and didn’t work. Simplisafe stopped selling them. NOW, simplisafe says they warranty every sensor as long as you have monitoring. I have moved and threw away the nonfunctional carbon dioxide sensors. Will simplisafe replace those items I purchased that were faulty?
emily_s
Community Admin
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3.1K Messages
1 year ago
Hi @brohomous,
Normally we would do some troubleshooting first to determine the issue of your CO Detector, but we can make an exception and get your replacement processed. If you contact our Support team, they can put that order in for you.
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dcampy308
1 Message
1 year ago
Does SimpliSafe plan to offer Co2 detectors in the future?
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