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What is the Difference Between SimpliCam and Smart Alarm Wireless Indoor Security Camera

SimpliCam is our entry-level wired indoor security camera designed to monitor what’s happening when you’re not home.Smart Alarm Wireless Indoor Security Camera when paired with 24/7 live guard protection* is our most advanced indoor security camera yet - offering next-level protection that can help

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What Is 24/7 Live Guard Protection?

24/7 live guard protection is a new way to add advanced protection for your home using the Smart Alarm Wireless Indoor Security Camera with your Fast Protect™ Monitoring plan. In the event an alarm is triggered within your home, our monitoring agents are able to view the live stream and engage with

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How to Enable or Disable 24/7 Live Guard Protection

During the onboarding process of your Smart Alarm Wireless Indoor Security Camera, you’ll have the option to enable 24/7 live guard protection as a subscriber to the Fast Protect™ monitoring plan. This feature is optional, but when paired with Video Verification helps to maximize your professional m

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How is my Privacy Being Protected When Using Live Guard Protection?

From the moment we began development of 24/7 live guard protection, ensuring our customers’ privacy remains secure has been a top priority. We’ve taken several steps in this regard.Monitoring agents do not have access to live camera streams outside of alarm events. Temporary access is only granted w

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How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?

We understand that as a user, privacy is important to you and you may not want to be recorded or heard when you’re inside your home. The Smart Alarm Wireless Indoor Security Camera has a physical and visible privacy shutter that has an audible click when opened or closed so you’re always aware of an

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How Does 24/7 Live Guard Protection Work During An Alarm Event?

For alarms where 24/7 live guard protection is enabled*, our monitoring agents can view the live stream from your Smart Alarm Wireless Indoor Security Camera.If our agents see someone in the home, they will activate the 2-way audio on the camera and attempt to speak to that person. When doing so, th

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How Do Recordings And Live Streams Work During 24/7 Live Guard Protection Alarms?

The Smart Alarm Wireless Indoor Security Camera introduces a new recording type to your timeline when using it with 24/7 live guard protection.* This recording event will capture what an agent saw, heard, and/or said (using 2-way audio) when an alarm event is triggered. This new recording will appea

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Smart Alarm Indoor Camera