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Base Station and System Settings
Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

settings

Help Center Article

 • Base Station

How do I activate the batteries in my SimpliSafe sensors?
You will need to activate batteries for each component before using your system. To activate batteries, simply pull on and remove the white protective strip from each component.

install/set up

Help Center Article

 • Entry Sensors

How to replace batteries in SimpliSafe Devices
With the exception of the Base Station, SimpliCam Indoor Camera, and Key Fob, all of the components for our latest SimpliSafe have batteries that can and should be replaced periodically.

battery/power

Help Center Article

 • Entry Sensors

Device and Sensor Settings
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which s

settings

sensor troubleshooting

Help Center Article

 • Entry Sensors

What is the expected battery life of Original SimpliSafe devices?
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

battery/power

Help Center Article

 • SS2 System

How long do the batteries last, and what type do my devices use?
The battery life for our components varies slightly by system version and component type. For our latest SimpliSafe: ComponentBattery/Batteries UsedBattery Life ExpectancyBase Station4 NiMH rechargeable AA 1.2V*N/AEntry Sensor1 CR-2032 Lithium 3VUp to 10 yearsMotion Sensor1 CR-123A Lithium

battery/power

Help Center Article

 • Base Station

Extra Siren Installation Guide
Watch the video below for a hands-on experience from our team of experts for the installation process​

install/set up

Help Center Article

 • Siren