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How To Test Your System

Test Mode is a system state you can manually enter through the Menu on your Keypad. It is a great way to check the connection between the Base Station and the Dispatch Center. In this state, you can also test the connection between your Base Station and its sensors. The Base Station will announce th

settings

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 • Keypad

SA
How to replace batteries in SimpliSafe Devices

With the exception of the Base Station, SimpliCam Indoor Camera, and Key Fob, all of the components for our latest SimpliSafe have batteries that can and should be replaced periodically.

battery/power

Help Center Article

 • Entry Sensor

SA
What is the expected battery life of Original SimpliSafe devices?

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

battery/power

Help Center Article

 • SS2 System

How To Replace Keypad Batteries

The Keypad takes four (4) AA Alkaline batteries and has a life expectancy between 8-12 months depending on placement and usage.To change your Keypad batteries, slide the device off its bracket and remove the battery. Then replace the four (4) AA batteries and return your Keypad to its bracket.

battery/power

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 • Keypad

SA
How long do the batteries last, and what type do my devices use?

The battery life for our components varies slightly by system version and component type.For our latest SimpliSafe:ComponentBattery/Batteries UsedBattery Life ExpectancyBase Station4 NiMH rechargeable AA 1.2V*N/AEntry Sensor1 CR-2032 Lithium 3VUp to 10 yearsMotion Sensor1 CR-123A Lithium 3V3-5 years

battery/power

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 • Base Station

What Is The Red Button On The Top Of The Keypad?

The red button on the top of the Keypad is designed to be a Panic Button for your system. If you press and hold the button for 2 seconds, it will alert our monitoring center of an emergency who will then request dispatch to your location.If you wish to disable this feature, simply follow the instruc

settings

faq

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 • Keypad

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Keypad Installation Guide

Your Keypad may be small, but it has a big job - arming and disarming your SimpliSafe System and controlling all of your devices. You'll use your Keypad to set your entry and exit delay, siren volume, and more. The Panic Button on top can also be used to signal an alarm when under duress but is

install/set up

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 • Keypad