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My Entry Sensor Will Not Pair to My System

If you just installed an Entry Sensor to your system but cannot find it on your account, it may not have paired correctly. To resolve this, please follow the troubleshooting steps in the guided flow below.My Entry Sensor Will Not Pair to My System

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Entry Sensor

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How do I remove my Entry Sensor magnet (the smaller part of the sensor) from the wall?

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

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Entry Sensor Settings & Customizations

Entry Sensors can be customized for each of the alarm states of your system (Off, Home, and Away). By default, Home and Away are set to Alarm. Off and Instant Trigger are defaulted to Off. If enabled, Instant Trigger results in the alarm instantly sounding when tripped while the system is armed (wit

Features / Settings

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Entry Sensor

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Do I need an Entry Sensor for my Smart Lock to work?

All features of the Smart Lock will still work without an Entry Sensor. However, the Auto-Lock feature on your Smart Lock will be “smarter” when the device is paired with an Entry Sensor. The Entry Sensor tells your Smart Lock when your door is open, preventing the Smart Lock from trying to lock you

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Smart Locks