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Adhering Sensors to Surfaces

Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like:Brick surfaces: the surface can be rough i

Install / Set Up Help

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Sensors

How to Rename a SimpliSafe® Sensor

There may be a point where you need to rename a sensor for your SimpliSafe® System. Renaming a sensor can be done easily through the SimpliSafe® Mobile App, but you can also rename a sensor using your Keypad. The following will walk you through these steps for each platform so you can pick whichever

Features / Settings

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Sensors

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How To Change The Entry Sensor's Chime Volume

When your system is disarmed and an Entry Sensor is opened, it will relay a chime to the Base Station to notify you of the potential intrusion. This chime is set to medium by default but can be toggled to OFF, LOW, MEDIUM, or HIGH at any time from the SimpliSafeª Mobile App, Web App, or Keypad.Simpl

Features / Settings

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Entry Sensor

My Entry Sensor Will Not Pair to My System

If you just installed an Entry Sensor to your system but cannot find it on your account, it may not have paired correctly. To resolve this, please follow the troubleshooting steps in the guided flow below.My Entry Sensor Will Not Pair to My System

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Install / Set Up Help

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Entry Sensor

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How do I remove my Entry Sensor magnet (the smaller part of the sensor) from the wall?

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

Install / Set Up Help

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Entry Sensor

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Entry Sensor Settings & Customizations

Entry Sensors can be customized for each of the alarm states of your system (Off, Home, and Away). By default, Home and Away are set to Alarm. Off and Instant Trigger are defaulted to Off. If enabled, Instant Trigger results in the alarm instantly sounding when tripped while the system is armed (wit

Features / Settings

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Entry Sensor

How Does the Entry Sensor Respond During an Alarm

When the system is in an armed state (Home or Away Mode) and an Entry Sensor is triggered, the entry countdown will begin. The entry countdown by default is 30 seconds, however, this can be adjusted at any time within the SimpliSafe® App.If the system is disarmed within 30-60 seconds of the initial

Install / Set Up Help

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Entry Sensor