‎Base Station | Page 4 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(24)
SA
Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you will need to transfer your system and service to a new or different Base Station, such as replacing a faulty Base Station or transferring to a new Base Station when you move or upgrade your system.

Install / Set Up Help

Help Center Article

 • 

Base Station

SA
How To Replace Base Station Batteries

You will likely never need to replace your Base Station's batteries as they are rechargeable and meant to last. However, if you need to replace your Base Station batteries for any reason, please call us to receive replacement batteries.

Battery / Power

Help Center Article

 • 

Base Station

Base Station Battery Failure

If there is a technical issue with the batteries, or if the Base Station is having trouble keeping them charged, you may receive a Keypad warning or Base Station announcement to notify you of the problem.

Troubleshoot an Issue

Help Center Article

 • 

Base Station