Critical Alert Troubleshooting for iOS
Updated
Some iOS (Apple) users may not see the option to enable Critical Alerts within the SimpliSafe® Mobile App. You can turn on Critical Alerts by taking the following steps:
Make sure you have the latest version of the SimpliSafe® mobile app on your device.
In the mobile app, navigate to the “My System” gear on the bottom of the screen.
Select “Alerts & Notifications”.
Tap “Push Notifications” and then tap “Enable Critical Alerts”.
You can learn more about Critical Alerts in this Help Center article.