Critical Alert Troubleshooting for iOS
Updated
Some iOS (Apple) users may not see the option to enable Critical Alerts within the SimpliSafe® Mobile App. You can turn on Critical Alerts by taking the following steps:
Make sure you have the latest version of the SimpliSafe® mobile app on your device.
In the mobile app, navigate to the “My System” gear on the bottom of the screen.
Select “Notification Settings”.
Tap “Push Notifications” and then tap “Enable Critical Alerts”.
You can learn more about Critical Alerts in this Help Center article.