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Tjscan

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November 29th, 2023

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Tjscan
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Tjscan
's post

1 year ago

My outdoor cameras seem to be working okay for now. No more alert loops since I removed and rebooted the camera. Now, I have another issue though. One of my indoor cameras, which hasn’t given me any problems for years. Is suddenly losing the WiFi signal each night (flashing red) and then going to st

Tjscan
posted a post

December 7, 2023

1 year ago

My outdoor cameras seem to be working okay for now. No more alert loops since I removed and rebooted the camera. Now, I have another issue though. One of my indoor cameras, which hasn’t given me any problems for years. Is suddenly losing the WiFi signal each night (flashing red) and then going to st

Tjscan
replied to a comment on 's post

1 year ago

We are seeing a resurgence in reports of users who are seeing sudden and repeated motion triggers, resulting in a new recording every 3 minutes, and eventually a rapid battery drain for their Wireless Outdoor Camera. These repeated triggers seem to be occurring both during the day, and when Night Vi

My outdoor cameras seem to be working okay for now. No more alert loops since I removed and rebooted the camera. Now, I have another issue though. One of my indoor cameras, which hasn’t given me any problems for years. Is suddenly losing the WiFi sig

Tjscan
replied to a comment on 's post

1 year ago

We are seeing a resurgence in reports of users who are seeing sudden and repeated motion triggers, resulting in a new recording every 3 minutes, and eventually a rapid battery drain for their Wireless Outdoor Camera. These repeated triggers seem to be occurring both during the day, and when Night Vi

@adberger75​ Great documentation! The odd thing is that this 'motion looping' does not happen during the daytime and seems to disappear in the wee hours of the morning. It does seem to be triggered by repeated actual motion sensing, which would acco

Tjscan
liked 's comment

1 year ago

I’ve downloaded a week’s worth of triggering events from all 5 of my outdoor cameras (4 outdoor cams, and a doorbell). No small feat, because there’s no easy way to filter, sort or select data. The doorbell and 2 “Front” cameras have overlapping view

Tjscan
followed 's post

1 year ago

There is a known issue where at night, the Outdoor Camera's motion sensor may and initiate recordings repeatedly, without any confirmed (ongoing) triggers. Outdoor Camera Firmware Update 1.10.x has been rolling out, and it includes some fixes that may resolve this issue. You can check if your came

Tjscan
replied to a comment on 's post

1 year ago

We are seeing a resurgence in reports of users who are seeing sudden and repeated motion triggers, resulting in a new recording every 3 minutes, and eventually a rapid battery drain for their Wireless Outdoor Camera. These repeated triggers seem to be occurring both during the day, and when Night Vi

Everybody should keep a record of all these false motion alerts. This has been ongoing for years with no resolution in sight. Next step might be a class action suit.

Tjscan
followed 's post

1 year ago

Hi folks, I’m happy to announce that the latest Outdoor Camera firmware is now rolling out. As always, camera updates are delivered to your device automatically, and you can check if you already have it by heading to the Camera Settings section of the SimpliSafe app. Here’s what’s coming to you

Tjscan
replied to a comment on 's post

1 year ago

Hi folks, I’m happy to announce that the latest Outdoor Camera firmware is now rolling out. As always, camera updates are delivered to your device automatically, and you can check if you already have it by heading to the Camera Settings section of the SimpliSafe app. Here’s what’s coming to you

@davey_d​ Has this problem ever been resolved??! My outside camera is triggering Faldo motion alerts every three minutes and has been for the past few weeks. I don’t know if this is related to the solar panel I recently installed although a second ca

Tjscan
joined community.

November 29, 2023