‎clowy101 | SimpliSafe Support Home

clowy101

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November 14th, 2021

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clowy101
followed 's post

3 years ago

Twice in the last couple of months, I go to my keypad, and all my devices have disappeared from my Simplisafe system. I refresh my app on my iPhone - all gone. I restart the basestation and keypad, still nothing. My basestation acts like it is a brand new system. I have to reinstall all my devices.

clowy101
commented on 's post

3 years ago

Twice in the last couple of months, I go to my keypad, and all my devices have disappeared from my Simplisafe system. I refresh my app on my iPhone - all gone. I restart the basestation and keypad, still nothing. My basestation acts like it is a brand new system. I have to reinstall all my devices.

Just spent 40 minutes on the phone having to rename all of my devices due to 5G upgrade. I am not happy. They are giving me a month’s credit but I believe that is from my problems yesterday updating my system. Very frustrated with SimplySAFE right no

clowy101
joined community.

November 14, 2021

clowy101
commented on 's post

6 years ago

We just got the system and installed it including a key fob for my wife. I'm concerned that it seems you can disarm the alarm with the key fob without entering the PIN. So if someone were to steal the fob from her purse they'd have access to our address and could break in and disable the system usin

I don't use mine because if I'm entering my house and someone grabs my keys, they can disarm my system...why not have a numeric keypad on the fob? And, yes, I don't want it accidentally activated either!