Video Verification is a setting that is available for users who own a SimpliSafe® camera, a SimpliSafe® security system, and are Pro Premium subscribers.

Video Verification is an option that allows the monitoring centre to view footage captured by your SimpliSafe® Camera(s) during alarm events. The monitoring centre agent handling the alarm will be able to review the alarm footage to determine whether an intruder can be verified on the premises and help you understand what’s occurring in your home. This enables quicker, more accurate police response and reduces expensive false alarms.

Monitoring centre agents will only be able to view the footage for the specific alarm they are responding to. Their access also will expire after a short time period. No SimpliSafe® employee or monitoring centre agent has at-will access to your camera footage.

Enabling Video Verification

You can enable or disable Video Verification from the SimpliSafe® Mobile App

1. Click Cameras at the bottom of the screen

2. Tap the gear icon at the top right of the screen

3. Below a list of your cameras, you will see the Video Verification option that can be toggled On or Off