Taking Your SimpliSafe® System With You During A Move
If you’re relocating your entire system to a new location, there are a few steps you’ll need to take prior to moving.
At your Current Location (Prior to your move)
Order a Mover’s Kit by calling us at 1-888-692-0229
Schedule your address change in advance, by chatting with our support team (opens in new tab)!
Label your Sensors and Cameras
Prevent False Alarms!
Remove your Sensors and pack up your Devices
At your NEW Location (After you move)
Check to see if you need a Monitoring Permit (opens in new tab)
Download a Monitoring Certificate (opens in new tab) and check with your homeowner’s insurance for any discounts
Teach SimpliSafe® your new Wi-Fi information if it has changed during the move
Mount your Sensors, Cameras, and/or Smart Locks
If any devices changed locations while moving, you can always rename the device/sensor (opens in new tab) or camera (opens in new tab) within the SimpliSafe® App.
If you need to reinstall anything, you can find the corresponding Installation Guides on our Help Center! (opens in new tab)
Update your Master PIN (opens in new tab), Custom PINs (opens in new tab), and your Safe Word (opens in new tab), if necessary