Get the most out of your SimpliSafe® system by getting answers to your questions and support for your devices.
Your SimpliSafe® System requires periodic firmware updates to receive the latest features, security upgrades, and more. The way your system updates depends on the current firmware version your system is running. Not sure what version of the firmware is installed on your system? Y…
Your Base Station is the brains of your system and requires a clear connection between your SimpliSafe® devices and home network. If you are subscribed to the residential or business plan like Pro Plus, Pro, Core or Standard Monitoring, a “No Link to Dispatcher” error means that…
Overview The SimpliSafe® Smart Lock makes sure your door is locked, even if you forget to lock it yourself. It locks your door the minute you arm your system, or automatically on a timer. And it unlocks the moment you disarm your system. The Smart Lock integrates seamlessly with…
