Taking Part Of Your SimpliSafe® System With You During A Move
The great part about your SimpliSafe® System is that you can mix and match what products and devices you take with you, or leave behind. We encourage you to take your Base Station and Keypad, but you can take or leave your sensors and cameras as you see fit! It’s important to keep the Base Station and Keypad together, as they are paired to one another. So if you plan on taking at least one, consider both of them to make the process easier for you!
At your Current Location (Prior to your move)
Order a Mover’s Kit by calling us at 1-888-692-0229
Schedule your address change in advance, by chatting with our support team (opens in new tab)!
Label the Sensors and Cameras you plan on taking with you
Prevent False Alarms!
Remove the Sensors and Cameras you plan on taking with you, and pack up your devices
At your NEW Location (After you move)
Check to see if you need a Monitoring Permit (opens in new tab)
Download a Monitoring Certificate (opens in new tab) and check with your homeowner’s insurance for any discounts
Teach SimpliSafe® your new Wi-Fi information if it has changed during the move
Mount the Sensors, Cameras, and/or Smart Locks you brought with you
If any devices changed locations while moving, you can always rename the device/sensor (opens in new tab) or camera (opens in new tab) within the SimpliSafe® App.
If you need to reinstall anything, you can find the corresponding Installation Guides on our Help Center (opens in new tab)!
Update your Master PIN (opens in new tab), Custom PINs (opens in new tab), and your Safe Word (opens in new tab), if necessary