I'm moving and only taking PART of my system with me

The great part about your SimpliSafe® System is that you can mix and match what products and devices you take with you, or leave behind. We encourage you to take your Base Station and Keypad, but you can take or leave your sensors and cameras as you see fit! It’s important to keep the Base Station and Keypad together, as they are paired to one another. So if you plan on taking at least one, consider both of them to make the process easier for you!

At your Current Location (Prior to your move)

1. Order a Mover’s Kit by calling us at 0800-456-1789

2. Label your Sensors and Cameras

3. Prevent False Alarms!

4. Remove your Sensors and pack up your Devices

At your NEW Location (After you move)

1. Teach SimpliSafe® your new Wi-Fi information if it has changed during the move

2. Mount your Sensors, Cameras, and/or Smart Locks

   1. If any devices changed locations while moving, you can always rename the device/sensor (opens in new tab) or camera (opens in new tab) within the SimpliSafe® App .

   2. If you need to reinstall anything, you can find the corresponding Installation Guides on our Help Centre! (opens in new tab)

3. Update your Master PIN (opens in new tab), Custom PINs (opens in new tab), and your Safe Word (opens in new tab), if necessary

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