Wi-Fi Extender Instructions

A Wi-Fi Extender is a great way to provide better coverage to your Base Station and Cameras within your home. To get the most out of your new Wi-Fi extender, we require your new Wi-Fi extender to be configured in a certain way.

Please read these instructions before installing the extender. As they are supplemental, you should still primarily follow the instructions provided by the manufacturer.

Placement

Closer is not always better when it comes to Wi-Fi extender placement. Instead, consider the path that the Wi-Fi signal must travel from the router to the extender to the Base Station or camera and back. Sometimes it is better to place the extender farther from the SimpliSafe® device, but with fewer obstructions. Try experimenting with a couple of different placements.

Configuration

As you are setting up the extended Wi-Fi network, please ensure you do the following:

1. The extended network should not have the same name as your original network.

2. Turn off the 5 GHz version of your extended Wi-Fi network.

3. If you are using multiple Wi-Fi extenders, please give each of them distinct names such as “MyHome_EXT1” and “MyHome_EXT2.”

Please note that only devices which have Wi-Fi issues need to be put on the extender network. All your SimpliSafe® devices do not need to be on the same network.