Video Doorbell Pro

Video Doorbell Pro LED Status Lights

The Video Doorbell Pro gives you high definition video, two-way audio, and night vision so you can see and speak to visitors any time. The front of the camera is equipped with an LED status light to keep you informed at a glance.

Note: There are different light behaviors during setup and during day-to-day usage. The following video and charts will highlight to you what to expect during set up and day-to-day usage, as well as define what each status light means.

LED Behavior During Set Up

LED Color and Behavior

Description

No Light

It can take up to 30 minutes for your camera to boot up after you first plug it in. If it’s been longer than that, check your wiring and contact support (opens in new tab).

Blinking White

Your camera is receiving power and is ready to be set up.

Solid Yellow

The camera is rebooting or installing a firmware update

Blinking Yellow

The camera is connected to internet but is not connected to SimpliSafe®’s servers (this may be visible for a short time after rebooting your camera)

Blinking Red

The camera cannot connect to Wi-Fi

LED Behavior for Daily Usage

LED Color and Behavior

Description

Pulsing Blue

The doorbell button has been pressed, or motion has been detected by the camera’s sensor

Solid Blue

Two-Way Audio has been initiated from within the SimpliSafe® Mobile App

No Light

1. No light will turn on when you initiate a live stream from within the SimpliSafe® Mobile App2. If you are seeing no light and the camera is not accessible in the app, this could indicate a separate issue. Check your wiring and contact support (opens in new tab).

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