SimpliCam® Wired Indoor Camera Installation Guide

Add the SimpliCam® in the SimpliSafe® Mobile App

1. Open the SimpliSafe® Mobile App on your smartphone or tablet

2. Navigate to the three-bar menu on the upper left corner and select Add Device or Camera

3. Select Cameras from the list of available products, and then SimpliCam®

4. On the "Are you installing at [location name]?" page, select "Yes" to confirm the camera location

   1. If you are installing the SimpliCam® somewhere else, select “No, I'm Installing Elsewhere" and follow the on-screen instructions

Connect the SimpliCam® to Wi-Fi

1. Next, you will be prompted to connect the SimpliCam® to Wi-Fi

   1. iOS Users: If your phone or tablet is already connected to Wi-Fi, the SimpliSafe® app will automatically select that one to connect the camera to. Tap "Next" on the bottom of the screen to connect to the network displayed

   2. Android Users: The app will display a list of available Wi-Fi networks to choose fromType in the Wi-Fi password and select NextName the SimpliCam®

Next, the SimpliSafe® app will prompt you to name the SimpliCam®. You can select from our list of pre-populated names, or select Custom Name at the bottom of the screen to input your own.

Prepare the SimpliCam® for Setup

1. Remove the plastic from the lens if you have not already

2. Slide the SimpliCam® off the stand and plug the micro-USB into the port on the back of the camera

3. Remount the camera on the stand and plug it into the wall. The LED will show solid yellow, indicating it is booting up

4. When the camera finishes booting up, the customer will hear a voice prompt saying, "Your camera is ready for setup" 

5. The camera will start to flash white, indicating it is ready to be installed

Scan the QR Code

For the SimpliCam® to finish connecting to Wi-Fi, it will need to scan the QR code that appears on your phone or tablet’s screen.

1. Hold your phone 6-8 inches in front of the SimpliCam®

2. After the QR code successfully scans, press the "OK, Now Attempting…" button

   1. If the QR code does not scan, refer to the Why Won’t My QR Code Scan (opens in new tab) article in the Help Centre

Choose a Location for the SimpliCam®

Finally, you will need to find a location to place the SimpliCam®. When finding a spot to install the SimpliCam®, we recommend the following:

• The camera should be placed on a shelf on the edge of a shelf, and at least 4 feet off the ground

• The SimpliCam®’s motion sensor is most sensitive to side-by-side movement, so choose a location where  subjects are more likely move horizontally across its field of view, as opposed to directly toward the camera