SimpliSafe® System and Wi-Fi Requirements

App Requirements:

The SimpliSafe® system can be set up using your Keypad, however, our cameras will require using the SimpliSafe® Mobile App on a compatible Android or iOS device. The SimpliSafe® Mobile App is currently compatible with:

• Android 12 and above

• iOS 17.0 and above

Network Requirements:

Out of the box, the Base Station and cameras are designed to connect to most Wi-Fi networks, however, some networks may require additional configurations to be compatible. Below is a small list of requirements and recommendations to optimise your network for usage with your SimpliSafe® Security System.

• Your Wi-Fi network must have a password

• Your Wi-Fi network must be broadcasting at 2.4GHz

• Your SSID and password cannot exceed more than 31 characters each

• Your network must be configured as WPA2 or WPA2/3 Mixed Mode

• Upload speed requirements based on live stream quality:

Unsupported Network Setups:

• Wi-Fi networks that require portal login