How To Update Your Monitoring Address

You can easily update your address for Professional Monitoring at any time using the SimpliSafe® Mobile or Web App.

SimpliSafe® Mobile App:

1. Open the SimpliSafe® Mobile App (opens in new tab) on your phone or tablet

2. Choose My System from the navigation bar at the bottom of the app

3. Next, select Location Settings (opens in new tab) from the menu

4. Tap on Address

5. Enter your address in the fields provided

6. Choose SAVE in the upper right corner of the screen to save your selections

   1. You may need to confirm your address on a pop-up. This is standard address validation to ensure your address is correct in the event you require emergency services to be dispatched to your location

SimpliSafe® Online Account:

1. Head over to the SimpliSafe® Online Account (opens in new tab) using the browser of your choice

2. Click on Monitoring from the left-hand navigation menu

3. Under Monitored Address input your new address into the fields, or select an address from the Saved Address dropdown menu

   1. You’ll have the option to include additional information about your address, such as how many adults or children reside at the property, as well as include notes regarding vital property information (pets, firearms, directions, etc.)

4. Once you have filled out this information, scroll down and select the Save button at the bottom of the right-hand corner

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