Back to ShopSimpliSafe Account Login
SimpliSafe Support Logo
Account & Billing

How to Update Your Email Address for Your SimpliSafe® Account

If you find yourself needing to update your email address on file, this can only be done via the SimpliSafe® Online Account (opens in new tab). You will not be able to use the SimpliSafe® Mobile App to complete these steps.

Changing Your Email Address via the Web App

  1. Head over to SimpliSafe® Online Account (opens in new tab) using the web browser of your choice

  2. Click on “Manage Account” from underneath your email address on the left-hand navigation menu

  3. Click into the Email Address field to make it active. From here you can remove the existing email address and type in the new one that you want to use

  4. When you are done, be sure to choose Save Changes from the bottom of the screen

Navigating to Manage Account within the SimpliSafe® Online Account to update the account email address

Was this helpful?