Account & Billing

Changing Your Default Payment Method for SimpliSafe® Monitoring Subscriptions

If you have multiple cards on file, you can change your default payment method at any time through the SimpliSafe® App or Online Account.

Using the SimpliSafe® Mobile App

  1. Open the SimpliSafe® App on your phone or tablet

  2. Navigate to the three-bar menu in the upper left corner of the screen

  3. Select Plan & Billing from the menu, and then Payment Methods

  4. Select the credit card you wish to use, and then tap Add Subscription on the bottom of the screen

  5. Select the location(s) on your account you want to make this credit card the default payment method for, and then tap Add Selected Subscriptions

  6. Once complete, the card will automatically update to your default payment method for your location(s)

Using the Online Account

  1. Navigate to the SimpliSafe® Online Account (opens in new tab) on your computer, using the browser of your choice

  2. Select the three-bar menu in the upper left corner if on mobile (if you’re using a desktop computer, you can skip to step 3)

  3. Choose Monitoring from the list of menu options on the left side of the screen

  4. On the top of the screen there will be a blue banner. Find the Credit Card field and select “Edit” from underneath it

  5. Click the circle next to the new card you wish to use

  6. Select Submit to save your selections

  7. The card will automatically update to your default payment method

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