What is the Timeline in the SimpliSafe® Mobile App and Online Account?

What is my account’s timeline?

Your timeline houses important information regarding your SimpliSafe® system so you can be informed about recent activity. 

In your timeline, you can find events regarding:

• When your system has been armed or disarmed

• When an alarm has been triggered and canceled 

• When the Smart Lock has been locked or unlocked

• When a new device has been added to your system

• If the system is put into Test Mode (opens in new tab)

• If a sensor goes offline or is restored

• If a camera has a low battery

• Wi-Fi lost or restored

• Wireless Interference (opens in new tab) is detected

• Camera motion detection 

• Power outages

• Automatic tests (opens in new tab)

• Secret Alerts (opens in new tab)

• Base Station firmware updates (opens in new tab)

How do I access my timeline?

You can view your timeline in either the SimpliSafe® Mobile App (opens in new tab) or SimpliSafe® Online Account (opens in new tab).

Using the SimpliSafe® Mobile App

1. Open up the SimpliSafe® Mobile App (opens in new tab) using either your smartphone or tablet

2. Select Timeline (opens in new tab) on the navigation bar at the bottom of the screen

3. Scroll through your timeline to see your latest system events and download camera recordings (opens in new tab)

Using the SimpliSafe® Online Account

1. Login to the SimpliSafe® Online Account (opens in new tab) using the browser of your choice

2. Select Timeline from the navigation bar on the left side of the screen

3. Scroll through your timeline to see your latest system events and download camera recordings (opens in new tab)