Does my Smart Lock need Wi-Fi or an existing SimpliSafe system to work?
Wi-Fi is not necessary for the Smart Lock to work. It currently requires a Gen 3 SimpliSafe® system to install.
The Smart Lock does require you to have firmware version 1.4 or newer on your SimpliSafe® system. You can get the latest software version on your SimpliSafe® system by connecting it toWi-Fi. If you are unable to download the latest firmware, please contact our Support team.