What is the Timeline in the SimpliSafe® Mobile App and Online Account?
Updated
What is my account’s timeline?
Your timeline houses important information regarding your SimpliSafe® system so you can be informed about recent activity.
In your timeline, you can find events regarding:
When your system has been armed or disarmed
When an alarm has been triggered and canceled
When the Smart Lock has been locked or unlocked
When a new device has been added to your system
If the system is put into Test Mode
If a sensor goes offline or is restored
If a camera has a low battery
Wi-Fi lost or restored
Wireless Interference is detected
Camera motion detection
Power outages
Please note: if you are subscribed to either the Pro Plus, Pro, Core (formerly Fast Protect™), or Self Monitoring with Camera Recordings plans, you will have unlimited access to your timeline. If you are subscribed to either the Basic App Control or Standard Monitoring plans, your timeline will expire after 7 days.
How do I access my timeline?
You can view your timeline in either the SimpliSafe® Mobile App or SimpliSafe® Online Account.
Using the SimpliSafe® Mobile App
Open up the SimpliSafe® Mobile App using either your smartphone or tablet
Select Timeline on the navigation bar at the bottom of the screen
Scroll through your timeline to see your latest system events and download camera recordings
Using the SimpliSafe® Online Account
Login to the SimpliSafe® Online Account using the browser of your choice
Select Timeline from the navigation bar on the left side of the screen
Scroll through your timeline to see your latest system events and download camera recordings