My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
The Video Doorbell Pro will blink red in any instance where it’s having trouble connecting to Wi-Fi. If you are having trouble connecting your Video Doorbell Pro to Wi-Fi during its initial setup, we recommend making sure that your home network is configured to meet our system requirements.
A short list of requirements can be found below:
Your Wi-Fi network must be broadcasting 2.4GHz
SimpliSafe® cannot connect to 5GHz networks
Your Wi-Fi network name and password cannot exceed 31 characters each
Your network must be configured as WPA2, WPA3, or WPA2/3 Mixed Mode