If the Smart Lock Loses Power, Will I be Locked Out?

Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you replace your batteries, your key will still work. This is the same key you used for the deadbolt before installing the Smart Lock. 

If you need to change the batteries in your Smart Lock (opens in new tab), or Smart Lock Series 2 (opens in new tab), visit our Help Center for further information.