How to Update Your SimpliSafe® Account's Time Zone

When setting up your SimpliSafe® account during initial install, you are prompted to select the time zone for your system. If you ever move to a location that is in a different time zone and take your system with you (opens in new tab), you will need to adjust the time zone in your account to match your new location. 

The steps to adjust your time zone vary depending on the SimpliSafe® monitoring plan (opens in new tab) you are subscribed to. 

If you are subscribed to Pro Plus, Pro, Core, or Standard

If you are subscribed to the residential or business Pro Plus, Pro, Core, or Standard monitoring plans, you can update your account’s time zone using the SimpliSafe® Online Account (opens in new tab).

1. Head over to the SimpliSafe® Online Account (opens in new tab) using your computer

2. Select Monitoring from the navigation bar on the left side of the screen

3. Under Monitored Address, scroll down to Time Zone and then select your time zone from the drop down menu

4. Click Save to save your selection

If you are subscribed to Self-Monitoring with Camera Recordings or are unmonitored

If you are subscribed to Self-Monitoring with Camera Recordings or are unmonitored, you can adjust your time zone in the SimpliSafe® Mobile App.

1. Open the SimpliSafe® Mobile App (opens in new tab) on your smartphone or tablet

2. Select Location Settings (opens in new tab)

3. Choose Location Information

4. Select your time zone from the drop down menu

5. Tap Save in the upper right corner to save your selection