Base Station and System Settings
You can access System Settings via the SimpliSafe® Mobile App (opens in new tab), the Keypad’s menu, or SimpliSafe® Online Account (opens in new tab). These settings control your system’s volume, alarm delays, and Wi-Fi setup.
To change the settings for specific devices, please visit our Device and Sensor Settings article (opens in new tab).
Status Lights
Setting | Description | Location | Options | Default |
Base Station Light | Changes if the LED light on your Base Station will illuminate to indicate system statuses, warning, and similar events. | Mobile App: My System > Base Station Settings (opens in new tab)> Status Lights > Base Station LightKeypad: Menu > System Settings > Base Station Light | On Off | On |
Wall Power Light | A blue light on the back of the Base Station that remains lit while it is receiving power from the power adapter | Mobile App: My System > Base Station Settings (opens in new tab)> Status Lights > Wall Power Light Keypad: Menu > System Settings > Wall Power Light | On Off | On |
A warning light that indicates an issue with the system, or a component | Mobile App: My System > Base Station Settings (opens in new tab)> Status Lights > Trouble Light Keypad: Menu > System Settings > Trouble Light | On Off | On |
Audio Alerts
Setting | Description | Location | Options | Default |
Entry Sensor Chime (opens in new tab) or Name Announcement (opens in new tab) | Sets the Base Station chime volume for when an Entry Sensor opens while the system is disarmed or when the sensor is set to “Disabled.” | Mobile App: My System > Base Station Settings (opens in new tab)> Audio Alerts > Entry Sensor Chime or Name Announcement Keypad: Menu > System Settings > Chime Volume | Off Low Medium High | Medium |
Voice Prompts | Sets the volume that the Base Station will announce instructions, errors, etc. | Mobile App: My System > Base Station Settings (opens in new tab)> Audio Alerts > Voice Prompts Keypad: Menu > System Settings > Voice Prompts | Off Low Medium High | Medium |
A warning tone that indicates an issue with the system, or a component. | Mobile App: My System > Base Station Settings (opens in new tab)> Audio Alerts > Trouble SignalKeypad: Menu > System Settings > Trouble Signal | Off Low Medium High | Medium |
Alarm Siren
Setting | Description | Location | Options | Default |
Sets the volume of the Base Station siren in the event that an alarm is triggered. | Mobile App: My System > Base Station Settings (opens in new tab)> Alarm Siren > Alarm Siren Volume Keypad: Menu > System Settings > Siren Volume | Off Low Medium High | High | |
Sets the length of time that your Base Station (and Extra Sirens if you have them) will sound in the event of an alarm | Mobile App: My System > Base Station Settings (opens in new tab)> Alarm Siren > Alarm Siren DurationKeypad: Menu > System Settings > Siren Duration | Between 30 seconds - 8 minutes | 4 minutes |
Exit and Entry Delays
Setting | Description | Location | Options | Default |
The amount of time before the system becomes armed in Home Mode when you press the “Home” button on your Keypad or in the Mobile App | Mobile App: My System > Base Station Settings (opens in new tab)> Exit and Entry Delays > Exit Delay (Home)Keypad: Menu > System Settings > Exit Delay, Home | Between 0 seconds - 4 minutes and 15 seconds | No delay (0 seconds) | |
The amount of time before the system becomes armed in Away Mode when you press the “Away” button on your Keypad or in the Mobile App | Mobile App: My System > Base Station Settings (opens in new tab)> Exit and Entry Delays > Exit Delay (Away) Keypad: Menu > System Settings > Exit Delay, Away | Between 45 seconds - 4 minutes and 15 seconds | 60 seconds | |
The amount of time before your system’s siren sounds when an active sensor is tripped in Home Mode. | Mobile App: My System > Base Station Settings (opens in new tab)> Exit and Entry Delays > Entry Delay (Home) Keypad: Menu > System Settings > Entry Delay, Home | Between 0 seconds - 4 minutes and 15 seconds | 30 seconds | |
The amount of time before your system’s siren sounds when an active sensor is tripped in Away Mode. | Mobile App: My System > Base Station Settings (opens in new tab)> Exit and Entry Delays > Entry Delay (Away) Keypad: Menu > System Settings > Entry Delay, Away | Between 30 seconds - 4 minutes and 15 seconds | 30 seconds |
Wi-Fi Network
Setting | Description | Location | Options | Default |
Wi-Fi Network | Choose the Wi-Fi network that your system is connected to. Learn more about connecting your system to Wi-Fi (opens in new tab). | Mobile App: My System > Base Station Settings (opens in new tab)> Wi-Fi Network Keypad: Menu > System Settings > WiFi Network | N/A | N/A |