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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Post Alarm Follow Up Communication
Why is my camera feed losing audio?
Change Temperature Sensor From Fahrenheit or Celsius
Low Sensitivity Error
Original SimpliSafe® Smoke Detector Installation Guide
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Video Doorbell Pro Motion Detection
Additional User Access for Businesses
Outdoor Camera is Detecting Motion too Late
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Incomplete Recordings for Cameras
What Happens if I put in the wrong PIN on the PIN Pad?
Video Doorbell Pro Requirements
Where to Place the Carbon Monoxide Detector
Smart Lock Series 2 Overview and Installation Guide
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to add the SimpliSafe® widget to your Smart Phone
Using SimpliSafe® With Google Home and Google Assistant
Outdoor Camera is not Live Streaming
Outdoor Camera has a Blinking Blue Light
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
How to Improve Upload Speed?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
How to Replace Motion Sensor Gen 2 Battery
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Outdoor Camera Power Cable Overview and Installation Guide
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Replace the Original SimpliSafe® System's Batteries
How To Replace Smoke Detector Battery
What Does "Invalid Base Station Serial" Mean?
How to Rename a SimpliSafe® Device