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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Why is my camera feed losing audio?
Change Temperature Sensor From Fahrenheit or Celsius
How to Find the MAC Address of a SimpliSafe® Device
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Testing the Motion Sensor Gen 1
What Are the Business Features Included in the SimpliSafe® Mobile App?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Post Alarm Follow Up Communication
Extra Siren Batteries are Dying Quickly
Where to Place the Carbon Monoxide Detector
What are the Wi-Fi upload speed requirements?
Original SimpliSafe® Glassbreak Sensor Installation Guide
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
My privacy shutter isn’t responding correctly
Original SimpliSafe® Water Sensor Installation Guide
2-Step Verification for SimpliSafe® Accounts
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Set Up Additional PINs for the Original SimpliSafe® System
Additional User Access for Businesses
How do I Re-Enter Practice Mode?
What is a Cross Zone Jurisdiction for Monitoring Permits?
App Error: Your connection is not private
Original SimpliSafe® Wireless Siren Installation Guide
Camera Does Not Detect People
Original SimpliSafe® Overview
Using SimpliSafe® With Google Home and Google Assistant
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Adding New Devices to Your Original SimpliSafe® System
Original SimpliSafe® Motion Sensor Installation Guide
Outdoor Camera is not Live Streaming