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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Testing the Motion Sensor Gen 1
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Original SimpliSafe® Keychain Remote Installation Guide
How to Find the MAC Address of a SimpliSafe® Device
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
How to use Two-Way Audio for Cameras
What is a Cross Zone Jurisdiction for Monitoring Permits?
Incomplete Recordings for Cameras
Video Doorbell Pro LED System Status Light Colors During Setup
Using Motion Sensors with Pets
Additional User Access for Businesses
Which Version of the Solar Panel do I Have?
What Happens if I put in the wrong PIN on the PIN Pad?
Upgrading Your Smart Lock to the Smart Lock Series 2
Original SimpliSafe® Water Sensor Installation Guide
How to add the SimpliSafe® widget to your Smart Phone
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Outdoor Camera is Detecting Motion too Late
How many devices can I connect to the Base Station?
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
Outdoor Camera is not Live Streaming
Where to Place the Carbon Monoxide Detector
Video Doorbell Pro Motion Detection
What are the Wi-Fi upload speed requirements?
My Doorbell Won't Ring
Adding New Devices to Your Original SimpliSafe® System
Key Fob Not Responding To Button Presses
SimpliSafe® Beta