How To Replace Water Sensor Battery
The Water Sensor takes one Duracell CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.
To change your Water Sensor battery, twist the bottom and top apart and replace the battery inside. To close it again, make sure that the grooves are aligned before twisting it shut.
If your sensor is still offline after replacing the battery, skip to the "Is your Water Sensor still offline after replacing the battery?" section of this article for troubleshooting steps.
Is your Water Sensor still offline after replacing the battery?
If the sensor does not come back online after changing the battery, it’s possible that your sensor has been offline for too long. The best step would be to remove the sensor from the SimpliSafe® Mobile App and then add it back to your system.
To remove your Water Sensor:
Open the SimpliSafe® Mobile App (opens in new tab) on your phone or tablet
Choose My System from the bottom navigation bar
Tap on the sensor you wish to remove
Choose Remove Device
Once you have removed your sensor, you can add it back using our Installation Guide (opens in new tab)