Video Doorbell Pro Settings & Customizations

Updated June 24, 2026

The Video Doorbell Pro has a variety of settings that can be customized, like Activity Zones, Video Quality, and more! You can adjust these settings at any time using the SimpliSafe® Mobile App.

Using the SimpliSafe® Mobile App

Open the SimpliSafe® Mobile App (opens in new tab) on your phone or tablet
Choose My System from the navigation bar at the bottom of the screen
Select Camera Settings (opens in new tab)
Choose your Video Doorbell Pro from the list of available cameras

Info:Why are some settings locked?

Enabling SimpliSafe® Active Guard Outdoor Protection requires certain settings to be enabled (opens in new tab). These settings get toggled to On and will have a locked icon next to them to ensure our professional monitoring specialists always have the tools they need to deter potential intruders.

Motion Detection settings control how your camera responds to motion events, such as someone walking in its view or a car driving by. In this menu, you can adjust Motion Events, Motion Notifications, Sensitivity, Motion Type, and Activity Zones.

Motion Events

Motion Events allows you to turn Motion Events On or Off. This setting is turned On by default.

Motion Notifications

The Motion Notifications settings allows you to determine whether you will receive push notifications for motion events or not. This setting can be turned On or Off and is set to On by default.

Sensitivity; Day

This setting determines how sensitive the camera is to detecting motion events during the day. This setting can be set to Low, Medium, or High, with Medium being the default.

Sensitivity; Night

This setting determines how sensitive the camera is to detecting motion events at night. This setting can be set to Low, Medium, or High, with Medium being the default.

Motion Type

The Motion Type setting allows you to choose between All Motion or People Only. When set to All Motion, the Video Doorbell Pro will detect all motion types. However, when set to People Only, the Video Doorbell will only notify you when people are detected.

Activity Zone

Activity Zones (opens in new tab) allow you to exclude certain areas for motion events. This is good if you want to ensure that motion isn’t detected from a high-traffic area of the camera’s view, like a busy street or sidewalk.

Video Quality manages the quality your livestreams and recordings will be at. You can adjust this to 1080p, 720p, or 420p. The higher the quality of the stream, the more bandwidth it will use on your network; so if you’re having trouble streaming at 1080p, you can try lowering the quality.

The Night Vision setting allows you to see potential intruders or threats in the dark by using infrared to capture video. This setting can be toggled to Auto, On, or Off. We recommend using Auto for the most optimal experience; however, if your camera is in a consistently dark area, you may want to opt for On.

The Status Light (opens in new tab) for your camera will show you that the camera is online and functioning, at a glance. This setting can be turned On or Off and is On by default.

The Mic & Audio setting determines if audio is captured with camera recordings and also allows you to speak through the camera’s microphone. This setting can be turned On or Off and is On by default.

The Base Station Chime setting sets the volume at which your Base Station will chime when the doorbell is rung. This can be set to Off, Low, Medium, or High.