‎What happens when I put in the wrong PIN on the PIN Pad? | SimpliSafe Help Center

What happens when I put in the wrong PIN on the PIN Pad?

 Updated 

Starting on the fifth attempt of entering the wrong PIN on the PIN Pad, your Smart Lock will initiate a number of safety measures to ensure that your home is safe.

AttemptBackoff
Delay
Behavior
1-4--
5-1030 secLock notifies users via a warning
& Push alarm event.

No PINs are evaluated during lock out.

Cameras will record.
11-155 minLock notifies users via a warning
& Push alarm event.

No PINs are evaluated during lock out.

Cameras will record.

The monitoring center will call the customer*
16+30 minLock notifies users via a warning
& Push alarm event.

No PINs are evaluated during lock out.

Cameras will record.

The monitoring center will call the customer.*

*Click here to learn more about the monitoring center.