‎Changing Wi-Fi networks for Cameras | SimpliSafe Support Home

Changing Wi-Fi networks for Cameras

Updated 

If you move, change your Wi-Fi login, or change your ISP, you'll need to teach your SimpliSafe system the new login information.

Please note that you'll need to remove and re-add each camera to connect to your new Wi-Fi network.

The guided flow below will walk you through updating your Wi-Fi credentials for your SimpliSafe cameras.

HAVING TROUBLE CONNECTING TO WI-FI?

Pinpoint and fix network connectivity issues to improve your SimpliSafe® experience with the RouteThis Helps app.

Download the RouteThis Helps app from the Google Play Store or Apple App Store.

TO GET STARTED:

1. Download the RouteThis Helps app

2. Open the app and enter the code SAFE

3. Stand next to your SimpliSafe® device and run a network scan

4. Follow the instructions in the app to improve your network and get connected to your SimpliSafe® devices