General Use Questions
- Smart Lock Overview. How do I use my lock?
- Does my Smart Lock need Wi-Fi or an existing SimpliSafe system to work?
- Do I need an Entry Sensor for my Smart Lock to work?
- Does the PIN Pad use the same PINs as the keypad?
- Does the PIN Pad have the ability to disarm the alarm or does it only control the lock?
- What happens when I put in the wrong PIN on the PIN Pad?
- What if someone is forcing me to put in my PIN on the PIN Pad?
- How do I know if the Smart Lock has a low battery?
- What happens if the Smart Lock loses power? Am I locked out?
- Can I use Amazon Alexa or Google Assistant to communicate to my Smart Lock?