FAQs
- What do the lights and sounds on my Smoke Detector mean?
- What do the lights and sounds on my CO Detector mean?
- What is 2 Step Verification? How does it work?
- What are Automatic Tests?
- How do I reset or change my password?
- I have a question about my system.
- What's the difference between Test Mode and Practice Mode?
- What is Test Mode?
- What is Practice Mode?
- What is Home Mode and Away Mode? What sensors are turned on in each mode?
- Do I need a WIFI connection or computer to use SimpliSafe?
- How do I download a certificate to get a discount on my homeowner’s insurance policy?
- I lost my Setup Guide. Can I get another one?
- How many devices can I connect to the Base Station?