Troubleshooting FAQs
- How do I transfer service to a new Base Station?
- No Link to Dispatcher Warning (Gen 3 SimpliSafe)
- Keypad Out of Range (Gen 3 SimpliSafe)
- Sensor Not Responding Warning (Gen 3 SimpliSafe)
- What do I do if my System is not connecting to WiFi?
- Motion Sensor False Alarms (Gen 3 SimpliSafe)
- Why can't I receive texts or emails for my SimpliSafe?
- Why am I not receiving push notifications for my SimpliSafe on my smartphone?
- How do I set up text or email alerts for my SimpliSafe?
- Which version of SimpliSafe system do I have?
- Unable to change my SimpliSafe system’s settings/alarm state from the SimpliSafe App
- Why is my Entry Sensor shown as open?