Original SimpliSafe
System Overview
Install/Setup Help
- How Do I Install My SimpliSafe 2 Wireless Sirens
- Original SimpliSafe Installation Help
- 4G Wireless Module Upgrade for the Original SimpliSafe
- Do Entry Sensors work on all types of windows and doors?*
- What is the expected battery life of Original SimpliSafe sensors?
- How do I activate the batteries in my sensors?
General Use Questions
- How do I test my system? How do I know my system is working?
- What happens if I lose power? Will my SimpliSafe system still work?
- How do I remove the entry sensor magnet from the wall? This is the smaller part of the entry sensor.
- How do I replace batteries?
- Do I need a wifi connection or computer to use the Original SimpliSafe?
- How do I order more sensors?
Troubleshooting FAQs
- Why am I not receiving push notifications on my smartphone?
- Why can't I receive texts or emails?
- How do I set up text or email alerts?
- The Easy Setup Wizard Software Will Not Launch on my Computer
- Motion Sensor False Alarms
- Keypad Out of Range