SimpliCam

General Use Questions

• SimpliCam Overview. How do I use my security camera?
• What is the privacy shutter? How does it work?
• What does the SimpliCam require to function?
• Can I move the camera after installing it?
• What is Visual Verification?
• What do I get with a subscription to camera recordings?

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Install/Setup Help

• Installation Help for SimpliCam
• What do the camera LEDs mean?
• What are the internet requirements to set up a camera?

Configurable Settings

• How do I change my camera’s settings?

Troubleshooting FAQs

• Why won’t my QR code scan?
• My privacy shutter isn’t updating correctly.
• Why can’t I initiate a live stream of my camera feed from the SimpliSafe App?
• My camera won’t connect to WiFi
• Why does my SimpliCam keep losing its WiFi connection?
• I’m getting too many / too few motion alerts