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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
App Error: Your connection is not private
Dark Mode for the SimpliSafe® Mobile App
Is SimpliSafe® available outside of the United States?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Can't Initiate Live Stream From Within the SimpliSafe® App
Original SimpliSafe® Water Sensor Installation Guide
What Are the Business Features Included in the SimpliSafe® Mobile App?
How to Find the MAC Address of a SimpliSafe® Device
Which Version of the Solar Panel do I Have?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Testing the Motion Sensor Gen 1
Change Temperature Sensor From Fahrenheit or Celsius
Low Sensitivity Error
Video Doorbell Pro Motion Detection
Video Doorbell Pro Requirements
What Does "Invalid Base Station Serial" Mean?
Pairing Your PIN Pad With the Smart Lock
What is Practice Mode?
Enabling Secret Alerts for your SimpliSafe® Sensors
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Biometric Authentication for SimpliSafe® Accounts
Sensor Name Announcement Audio Alert
Setting Up A New PIN
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Wireless Siren Installation Guide
Original SimpliSafe® Keychain Remote Installation Guide
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?