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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Smart Lock Series 2 Settings & Customizations
What Are the Business Features Included in the SimpliSafe® Mobile App?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Does the Smart Lock use the same PIN as my Keypad?
Change Temperature Sensor From Fahrenheit or Celsius
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Original SimpliSafe® Wireless Siren Installation Guide
What Does "Invalid Base Station Serial" Mean?
App Error: Your connection is not private
Where to Place the Carbon Monoxide Detector
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
Biometric Authentication for SimpliSafe® Accounts
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
What is Practice Mode?
Original SimpliSafe® Motion Sensor Installation Guide
Upgrading Your Smart Lock to the Smart Lock Series 2
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
App Error: Internet Not Found
Additional User Access for Businesses
Low Sensitivity Error
Camera Motion Detection by System Arming State
Original SimpliSafe® Glassbreak Sensor Installation Guide
How to Find the MAC Address of a SimpliSafe® Device
What Happens if I put in the wrong PIN on the PIN Pad?
Too Many Motion Alerts From the Wireless Outdoor Security Camera
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Why is my camera feed losing audio?
How to add the SimpliSafe® widget to your Smart Phone