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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Dark Mode for the SimpliSafe® Mobile App
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
Original SimpliSafe® Keychain Remote Installation Guide
How many devices can I connect to the Base Station?
Original SimpliSafe® Overview
Multi-Camera Live Streams Beta for Businesses
SimpliSafe® Beta
Original SimpliSafe® Glassbreak Sensor Installation Guide
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Outdoor Camera is not Live Streaming
Original SimpliSafe® Smoke Detector Installation Guide
What are the Packages Offered for SimpliSafe® Security Systems?
What Is The Red Button On The Top Of The Keypad?
Original SimpliSafe® Wireless Siren Installation Guide
Change Temperature Sensor From Fahrenheit or Celsius
Low Sensitivity Error
Pairing Your PIN Pad With the Smart Lock
What Happens if I put in the wrong PIN on the PIN Pad?
How to Replace Smart Lock Series 2 Batteries
Motion Sensor Gen 2 Not Detecting Motion
Why is my camera feed losing audio?
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Set Up Additional PINs for the Original SimpliSafe® System
Incomplete Recordings for Cameras
Troubleshooting Smart Lock Calibration
How to Remove Devices from the Original SimpliSafe® System
What are the Wi-Fi upload speed requirements?
What Are the Business Features Included in the SimpliSafe® Mobile App?