All New SimpliSafe
System Overview
Install/Setup Help
- Do Entry Sensors work on all types of windows?
- Installation Help for the All New SimpliSafe
- How do I install my Key Fob(s)?
- How do I install my Freeze Sensor(s)?
- How do I install my Water Sensor(s)?
- How do I install my Carbon Monoxide Detector(s)?
General Use Questions
- What do the LEDs on my Base Station mean?
- How do I install my replacement cellular module?
- Do I need a wifi connection or computer to use SimpliSafe?
- What happens if I lose power and have no WiFi Connection? Will my Simplisafe system still work?
- How do I remove the entry sensor magnet from the wall? (The smaller part of the entry sensor)?
- How do I test my system? How do I know my system is working?
Troubleshooting FAQs
- Motion Sensor False Alarms
- Why can't I receive texts or emails?
- Why am I not receiving push notifications on my smartphone?
- How do I set up text or email alerts?
- How do I set up Push Notifications (Smartphone alerts)?
- Keypad Out of Range