All New SimpliSafe

System Overview

• All-New SimpliSafe Overview
• How do I change my device settings? What are the default settings?
• How do I change my system settings? What are the default settings?
• How do I set up additional PINs?

Install/Setup Help

• Installation Help for the All New SimpliSafe
• 4G Wireless Module Upgrade for the All New SimpliSafe
• Can I get another Setup Guide?
• Where should I install my Base Station?
• How do I install my Base Station?
• How do I install my Keypad?

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General Use Questions

• Does my system need to be updated? How do I update my system and devices?
• How do I test my system and devices? How do I know my system and devices are working?
• How do I order more sensors?
• How do I remove sensors from my system?
• How do I add new sensors to my system?
• How do I set up WiFi?

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Troubleshooting FAQs

• Keypad Out of Range
• No Link to Dispatcher Warning
• Sensor Not Responding Warning
• What do I do if my System is not connecting to WiFi?
• Motion Sensor False Alarms
• Why can't I receive texts or emails for my All New SimpliSafe?

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